Who is Complexe funéraire Lachance?

Complexe funéraire Lachance is a Quebec-based company that offers complete funeral services throughout Quebec: traditional funerals, cremation, columbarium, ecological cemetery, and prearrangements. Our mission is to support families with respect, simplicity, and dignity, taking into account their values, beliefs, and budget.

Do you only offer cremation, or traditional funerals as well?

We offer both. Complexe funéraire Lachance offers both traditional funerals (viewing, celebration, procession, etc.) and cremation services. Depending on the wishes of the deceased and the family, it is possible to have a complete ceremony, a more intimate celebration, or a simple cremation without a viewing.

What types of funeral services do you offer?

We offer a complete range of services:

• care of the deceased and family support from the time of death;
• organization of traditional funerals with viewing, chapel, and reception;
• cremation and crematorium services;
• columbarium and Joliette ecological cemetery;
• funeral prearrangements and guidance for your final wishes;
• assistance with various administrative procedures related to death.

To learn more, visit our page Funeral Services and Columbarium throughout Quebec.

Is it possible to have a viewing or a ceremony at the complex?

Yes. Our funeral complex in Notre-Dame-des-Prairies is designed to allow families to gather in a warm atmosphere. We can organize a viewing, a chapel ceremony, as well as a reception after the funeral, according to your needs and budget. It is also possible to choose a simpler option, with fewer formalities or without a viewing.

How does the handling of the deceased and, if necessary, cremation proceed?

Generally, the steps are as follows:

1. You contact our team to inform us of the death or to learn about your options (funeral or cremation).
2. We take care of the deceased and clearly explain the next steps.
3. We assist you with administrative formalities and the organization of the funeral or cremation.
4. Depending on the chosen option, we proceed with the viewing, ceremony, and/or cremation, in compliance with the regulations in force in Quebec.
5. The ashes or the casket are then interred, placed in the columbarium, or returned to the family, according to the expressed wishes.

You can also consult our page Cremation for an overview of our cremation services.

In which regions of Quebec do you offer your services?

Complexe funéraire Lachance offers its services primarily in the Joliette region but also throughout Quebec, thanks to its mobile team and network of partners. When you call or submit a request via the Contact Us page, we verify your city or region and explain the options and timelines that apply to your situation.

How much do your cremation services and funerals cost?

We offer cremation packages starting from a base rate displayed on our website, to which certain services (additional transport, urn selection, ceremony, etc.) can be added. Traditional funerals are offered as packages and customized services, according to your needs.

For an overview of our services, please consult the page Cremation throughout Quebec. Our advisors always take the time to detail prices before any decision, to avoid unpleasant surprises.

Do you offer funeral prearrangements?

Yes. You can make your funeral prearrangements with Complexe funéraire Lachance to plan in advance the desired type of funeral or cremation, the place of interment, as well as several practical details. This helps protect your loved ones from difficult decisions and unforeseen expenses at the time of death.

To consider your wishes, you can also consult our page My Last Wishes.

Are the sums paid for prearrangements protected?

Yes. In Quebec, the sums related to funeral prearrangement contracts are governed by law. The amounts are deposited according to legal requirements, and funeral homes must be registered with the Office de la protection du consommateur (OPC). This structure aims to protect consumers and ensure the traceability of funds paid.

Our team can concretely explain how your funds are protected and answer your questions before signing a contract.

Is it possible to have a ceremony even if I choose cremation?

Absolutely. The choice of cremation does not exclude the possibility of a ceremony. You can, for example, hold a viewing and a celebration at the complex, a more intimate chapel ceremony, or a tribute at home, in a rented hall, or outdoors. We will assist you in finding the option best suited to your wishes and budget.

What happens to the urn, casket, and ashes after the funeral or cremation?

After cremation, the ashes can be placed in a basic urn or an urn chosen from our models, then:

• kept by the family;
• placed in the columbarium;
• interred in the Joliette ecological cemetery or another cemetery;
• scattered in a permitted location, according to current regulations.

In the case of casket interment, it is usually placed in a cemetery or mausoleum. Our team can guide you in choosing the location and explain the available options.

Can you assist us if the death occurs at night or on the weekend?

Yes. Our death emergency service is available 24 hours a day, 7 days a week. You can call us at any time to be guided through the first steps, know what to do immediately, and plan the next steps, without having to face decisions alone.

How can I speak to someone to learn about the options and prices?

You can contact our team directly by phone, email, or via our online form on the page Contact Us. An advisor will take the time to explain the different options (traditional funerals, cremation, prearrangements, ecological cemetery), as well as the costs that apply to your situation, always without pressure.