To contact us throughout Quebec

At Complexe funéraire Lachance, your trusted funeral home, we welcome you with respect, clarity, and discretion. Our approach is simple: to listen to you, inform you, and support you at your own pace.

We are available 24/7 to answer an urgent question, schedule a meeting, or guide you after a death. You receive concrete, straightforward answers to make informed decisions with peace of mind.

Our services cover simple cremation, funeral pre-arrangements, and the organization of personalized tributes. We explain the options, required documents, and usual timelines, then provide you with a clear summary.

During the first contact, please provide us with the location, approximate date, and known wishes. This information helps us guide you toward the correct procedure immediately, without delay.

• Data verification for the death certificate and the ceremony
• Administrative support and planned follow-ups
• Simple explanations of costs and terms

For simple cremation, we specify what is included, the steps, and the required proofs. You know what to expect and when. We remain available if new questions arise.

For funeral pre-arrangements, we prepare a complete, flexible, and updated file as needed. It's a way to protect your wishes, ease the burden on your loved ones, and stabilize costs.

Our advisors reduce the emotional burden by clarifying each choice. We prefer short explanations, concrete examples, and written confirmations. You always have a clear overview.

• Personalization of tributes (music, photos, webcasting)
• Transportation logistics and urn selection
• Coordination with the parties involved and the family

The funeral home is located in Notre-Dame-des-Prairies, near Joliette. Access is easy and clearly marked. On-site parking is available to facilitate your arrival.

You can contact us by phone, email, or online form. We respond quickly and establish a single point of contact to prevent redundant communication.

If you are unable to travel, several procedures can be completed remotely. We use phone, email, and video conferencing to expedite the process and limit your travel.

Our priority is to keep the process human, efficient, and predictable. We provide you with useful information, at the right time, in simple language. No surprises, no unnecessary jargon.

Need directions? Use the Google Maps link on the Contact Us page. You will also find opening hours, the full address, and contact details there.

If possible, please bring identification and any available documents. If you do not have them, we will help you retrieve them. Regardless of the situation, we adapt to your needs.

Contact us now. We are here to support you simply and respectfully, today and tomorrow.